1. How long does it takes to receive my order?
It normally takes about 5 to 7 business days to complete an order. Then it will be shipped through USPS First Class Service. Once the package is shipped you will receive tracking information. If a order needs to be rush please email me at firstname.lastname@example.org.
2. Can an order be custom made?
Yes. Please click the request custom order tab to submit your custom order. Custom orders turn around time is 1-2 weeks. Please allow me the time needed to make your piece perfect.
3. Will you send a mock up before completing my custom order?
Yes. We will send a proof for your approval prior to production, but only with custom orders.
4. What are our business hours?
We are open for business Monday-Friday from 10am-7pm.
Please contact us via email at email@example.com with any questions.
5.May I get a refund or cancel my order?
(NO REFUNDS/ NO EXCHANGES)
All sales are Final. Please make sure you use the correct address. We will not be responsible for lost packages due to wrong address entered.
The Team at LavishDesignsByJ